To get timely response to your questions, you may mention individual Users or Knights or the group[sparingly or in case of urgency only as an e-mail goes to everyone in the group(https://community.aitsmcoop.com/g/AITSM_Knights)]
You may have noticed for some users there is Knight appearing next to the profile pic or alphabets(Still?) and “AITSM Knight” role next to their name.
AITSM Knights are our Warriors, Enthusiasts, and Experts, who are always ready to start interesting threads, share knowledge, answer the queries, and resolve even the hardest queries.
More details in this special announcement too: About AITSM Knights Group
Three Cheers To Learn, Share & Grow!