Does your IT department struggle with long wait times and unable to serve customers well? Looking for a way to reduce workload and turnaround time while providing a seamless patient experience in healthcare or customer experience in your industry?
If you answered yes, this webinar is for you!
Find out how automation can transform your IT operations with a Delightful Employee & Patient/Customer Experience (DEPx/DECx).
You will learn how the University of Maryland Medical System which operates 13 hospitals and reduced 90% wait time for 60,000 employees with automation and how you can do the same. (45 minutes to 1.1 minute)
In this webinar, you will hear from Dale Wells, Director of ITSM & Customer Support at UMMS, Paul Randhawa, Managing Partner at UVS InfoTech and Ed Markowitz VP of Business Development at AutomationEdge.
These experts will share insights and best practices on:
- How to choose the right process for automation
- How Dale Wells led the transformation and overcome user adoption challenges with executive buy-in
- How to leverage automation for password reset, disaster recovery, voice service ticketing and more
- How to enhance your employee and patient experience with automation
Don’t miss this opportunity to learn from exemplary experts and discover how automation can take your healthcare IT operations to the next level. Register now for this free webinar on Wed. July 12, 2023 at 10:30 AM CST.