Poll - The Topmost Key Factors Which Impacts Customer Happiness?

What are the topmost key factors in Service Desk Experience, impacts customer happiness?

  • Service is slow
  • My Ticket Is Not Resolved
  • I Had To Explain My Case Several Times
  • I Wasn’t Informed Of Progress
  • Instructions Were Hard To Understand
  • It was difficult to know where to Start
  • Service Personnel’s Skills
  • Service Personnel’s Attitude
  • Others(Please Reply/Comment)

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