Irrespective of my level, i.e., beginner, intermediate, or expert, What Do I Have to Do to Become Highly Successful in IT Service Management? Tips, please, and views from the experts.
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To succeed, you must be a lifelong learner. There are many things to learn every day. ITIL is a service management framework.
Likewise, you have COBIT that is picking up speed. COBIT aims at strengthening the governance framework and it interfaces seamlessly with ITIL.
DevOps is the flavor of the season. Most Software Organizations are moving into a DevOps environment, which is an integrated organization that works in both the development and support areas.
If you are a quality buff, Six Sigma will give value to your brand and will help you progress.
The bottom line is that you identify what you are good at, where you want to be, and learn toward your target. Nothing is impossible to conquer, and you can do it if you have the right guidance and the willpower to carry you through.
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