Why Service Feedback is Important for improvements?

Why is Feedback/Survey important ? How does it help in improvements?

5 Likes
  • Increase customer satisfaction
  • Improve products and services
  • Understand your customers better
  • Make your customers feel heard
  • Enhance the customer experience(CX)
  • Boost loyalty
  • Pick up new customers by asking referrals
  • Make educated business decisions
4 Likes